| Does this LaundryPure get out tough stains without pre-treating? |
| Tough stains will still require pre-treatment. A sample packet of ecoH cleaner is included with your LaundryPure. ecoH is an excellent all natural pre-treater for laundry, and is recommended for use with your LaundryPure system. |
| Does the LaundryPure work with all forms of water including hard water? |
| LaundryPure will work with all household water qualities, but the better the incoming water quality the better the results you will have. To improve your results, if desired use a water softener for hard water and/or a prefilter for chlorine. |
| Since front loading washing machines use less water, will the LaundryPure work as well on front loading machines as on top loaders? |
| LaundryPure is designed for all washing machine types (except stacking washer/dryer combination units) and works equally well with front loading washing machines as with top loading washing machines. If you experience installation problems with either type of machine, visit www.EcoQuest.com/LaundryPure for more information. |
| Will the LaundryPure work with Commercial Washing Machines? |
| LaundryPure is designed for residential use only. |
| Is a Plumber required to install LaundryPure? |
| The customer is responsible for installation of their LaundryPure unit. Some customers may prefer to have a plumber perform the installation although LaundryPure can be installed in most homes by the home owner using standard hand tools. It should be noted there are potential problems which can arise during the installation depending on the condition of the plumbing in the home and the configuration and location of the washer. If the cold water valve is stuck or the washing machine needs to be moved back which may require re-leveling, a plumber may be required. EcoQuest International is not liable for improper installation or damage caused from improper installation. Appropriate warnings and concerns are included in this owner’s manual. |
| What will need to be replaced on the LaundryPure? |
| The two items that will have to be replaced are the UV bulbs that have a life of approximately 2,000 loads, and the Silver Ion Probe which has an expected life of 6 to 9 months of normal residential use. There will be an indicator light that will tell you when it is time to change silver probe. For optimal performance, UV bulbs should be replaced immediately if nonfunctional, or every three years. |
| Can I hook the LaundryPure unit up to things other than a washing machine? |
| LaundryPure is designed to attach to residential washing machines only. Use for any other purpose may void your warranty. |
| What effect does LaundryPure have on elastic? |
| Normal operation of your LaundryPure should have no negative impact on the elastic in your clothing. |
